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Arise Craig Ranch Apartments

Updated 2026-07-21 · 664 reviewed · 49 listed · Scored from 451 Google reviews · How we rank ›

4.5(451) 81 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Low-Income HousingFurnished & Corporate ApartmentsPet-Friendly ApartmentsGated & Secure Communities
Arise Craig Ranch Apartments
Services
Luxury High-Rise Apartments, Affordable & Low-Income Housing, Furnished & Corporate Apartments
Reviews
451

What recent reviews say

Move-in process runs smooth, and most residents credit staff warmth and quick maintenance response. Valentin Amaya, the maintenance supervisor, earns specific praise across multiple reviews for promptness and professionalism. The primary friction point is unresolved pipe noise in some units, plus complaints that renewal rates undercut new-resident pricing while transfers carry a $500 fee.

Beyond these issues, the community maintains clean grounds, holds organized events, and includes amenities like saltwater pool, dog park, fitness center, and movie theater. Long-term residents report satisfaction despite the pricing concerns; newer arrivals consistently note how the leasing team made move-in feel welcoming and manageable.

Praised for
  • responsive maintenance team
  • friendly and welcoming staff
  • clean, well-maintained grounds
  • quick issue resolution
Watch-outs
  • pipe clicking noises in walls
  • renewal pricing unfair to existing tenants
  • staff attitude inconsistency
responsive-managementquick-maintenancefriendly-staffwell-maintainedclean-groundsfair-pricing
Best for: Families and professionals seeking a maintained community with responsive staff and nearby schools.
Think twice if: Noise-sensitive residents should ask about pipe clicking in walls; renewing tenants may find better pricing offered to new residents.

Strengths

  • Valentin Amaya leads responsive maintenance team
  • smooth move-in and leasing process
  • clean, well-maintained grounds and amenities
  • staff genuinely engage with community events

Worth knowing

  • Valentin Amaya, maintenance supervisor, praised for quick response and professionalism across multiple reviews
  • leasing staff Fernanda, Angelica, and Jacqueline named for welcoming move-in process
  • air filters replaced regularly by staff
  • saltwater pool maintained daily
  • dog grooming station on-site
  • $500 transfer fee for changing units within community
  • pipe clicking noise in walls reported in at least one unit, unresolved after 1.5 years

What reviews say by service

Pet-Friendly Apartments
Dog park and grooming station available; no complaints about pet services in reviews.
Gated & Secure Communities
Residents highlight safe, quiet neighborhood; long-term residents feel secure.
Furnished & Corporate Apartments
Move-in described as smooth and easy; community attracts professionals looking for hassle-free lease process.

How it compares

  • Rated 4.5 against a 4.06 average across the 42 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

How We Score
Star rating 65
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
386
4
10
3
5
2
6
1
44

Contact

Address
7201 Custer Rd, McKinney, TX 75070
Open in Google Maps

Last verified 2026-07-21

Opening hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From their website

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsSaltwater pool and sun deckFitness centerGroup fitness classesDog parkCoffee bar

Credentials claimed:Corp. License No. 357134, License No. 329879

As published by the business on its own website; not independently verified.

Enquire about Arise Craig Ranch Apartments

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Common questions

How fast do maintenance requests typically get handled?
Multiple residents report Valentin Amaya and the maintenance team respond within minutes to hours, often same-day resolution.
Is there a pet area, and what services are offered?
Yes, the business website lists a dog park and dog grooming station on-site.
What happens if I want to move to a different unit within the community?
A $500 transfer fee applies. Management also restricts transfers to different floor plan types, per one resident's experience.

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Last updated 2026-07-21