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Avenues at Craig Ranch Apartments

Updated 2026-07-21 · 664 reviewed · 49 listed · Scored from 276 Google reviews · How we rank ›

4.3(276) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise ApartmentsAffordable & Low-Income HousingStudent HousingFurnished & Corporate ApartmentsPet-Friendly Apartments
Avenues at Craig Ranch Apartments
Services
Luxury High-Rise Apartments, Affordable & Low-Income Housing, Student Housing
Reviews
276

What recent reviews say

Long-term residents and recent movers consistently praise the staff for personal attention and quick problem-solving, from lease paperwork to after-hours lockouts. Apartments arrive freshly renovated with quality finishes, the pool draws families, and maintenance responds promptly to requests, though the gym has been under renovation since early 2026 and remains inaccessible.

Recent shift: Gym closure since February 2026 has prompted complaint reviews; otherwise sentiment remains consistently high, with long-term residents renewing praise for staff and maintenance responsiveness.

Praised for
  • friendly, responsive office staff by name
  • fast, professional maintenance
  • clean, well-maintained grounds and apartments
  • welcoming relocation support
  • quiet community with families
Watch-outs
  • extended gym closure since February 2026
  • paying for unavailable services
  • lack of security cameras
responsive-managementwell-maintainedfriendly-staffquick-maintenanceclean-grounds
Best for: Families seeking a quiet, pet-friendly community with hands-on management and quick maintenance response.
Think twice if: The fitness center has been closed for renovation since February 2026 and may not reopen before your move-in; confirm expected completion date if gym access is important.

Strengths

  • Office staff known by name and consistently praised for going above standard hours
  • Fast maintenance response and follow-up
  • Freshly renovated units; long-term resident retention
  • Pet-friendly with no weight limits; direct garage entry

Worth knowing

  • Named staff: Lisa, Elizabeth, Leesa, Erin, Jacqueline, Angelica (leasing); David (maintenance)
  • Staff stayed overtime to help resident get into locked apartment on a Friday evening
  • Gym under construction since February 2026
  • Resident tenure: one resident since 2014 (12 years), another 2.5 years
  • Online inquiry process followed by Zoom tour offered

What reviews say by service

Pet-Friendly Apartments
No weight restrictions and inclusive community; one resident complained about neighbors not cleaning up after their dogs.
Luxury High-Rise Apartments
Apartments freshly renovated with modern finishes; fitness center remains closed since February 2026, limiting claimed amenities.

How it compares

  • Rated 4.3 against a 4.06 average across the 42 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
217
4
11
3
9
2
3
1
36

Contact

Address
8700 Stacy Rd, McKinney, TX 75070
Open in Google Maps

Last verified 2026-07-21

Opening hours

Monday
09:00-18:00
Tuesday
10:00-18:00
Wednesday
09:00-18:00
Thursday
10:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From their website

Services listed
1, 2 & 3 bedroom apartmentsHardwood-style flooringStainless steel appliancesIn-unit washers and dryersSalt water swimming poolFitness centerPet-friendly community with no weight limitsGarage parking with direct entry
Published prices
Pet one-time fee
$400
Pet monthly rent per pet
$30

Credentials claimed:Positive Rental Credit Reporting, Partnership with Esusu for credit score reporting

As published by the business on its own website; not independently verified.

Enquire about Avenues at Craig Ranch Apartments

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Common questions

What is the pet policy?
The community is pet-friendly with no weight limits. The one-time pet fee is $400, and monthly rent is $30 per pet.
How quickly do maintenance requests get handled?
Reviewers consistently report fast response times; one resident noted they called a maintenance technician (David) at the end of his shift and he came to help with a lockout.
Does the gym and pool operate year-round?
The pool is open and highly praised. The gym has been under renovation since February 2026 and remains closed; confirm expected reopening before signing a lease if fitness access is essential.

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Last updated 2026-07-21