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Cole Park Apartments

Updated 2026-07-21 · 664 reviewed · 49 listed · Scored from 129 Google reviews · How we rank ›

3.9(129) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise ApartmentsAffordable & Low-Income HousingPet-Friendly Apartments
Cole Park Apartments
Services
Luxury High-Rise Apartments, Affordable & Low-Income Housing, Pet-Friendly Apartments
Reviews
129

What recent reviews say

Staff like Tucker, Sarah, and Haley earn consistent praise for moving tenants through lease-up and resolving maintenance calls within hours. The leasing team listens carefully and communicates throughout the process.

However, paper-thin walls mean noise travels freely from upstairs neighbors, and management has failed to stop the complaints or hold residents accountable. Hallways collect dog waste and dead insects, parking rules trigger frequent surprise tows that some report as unjust, and renewal offers contradict lower rates advertised days later.

Praised for
  • responsive maintenance staff
  • friendly leasing agents (Tucker, Sarah, Haley)
  • quick issue resolution
  • well-kept grounds
Watch-outs
  • thin walls and noise from neighbors
  • poor sound insulation
  • hallway cleanliness (vomit, waste, dead insects)
  • unresponsive management on persistent noise complaints
  • aggressive towing practices
  • management does not honor price commitments
responsive-managementslow-maintenancefriendly-staffnoisy-neighborswell-maintainedpest-problemsthin-walls
Best for: Residents who prioritize quick maintenance response and friendly leasing staff, and who can live on the first floor or tolerate neighbor noise.
Think twice if: Sensitive to noise, concerned about building cleanliness, or plan to park in shared spaces without renting a designated spot.

Strengths

  • responsive maintenance and leasing staff (Tucker, Sarah, Haley)
  • quick turnaround on maintenance requests
  • well-maintained exteriors and grounds

Worth knowing

  • Haley responds promptly and explains concerns thoroughly
  • Tucker and Sarah guide tenants through the entire move-in process
  • Maintenance resolves issues within hours to same-day
  • Paper-thin walls allow sound from neighboring units to carry clearly
  • Hallways frequently contain dog waste and dead crickets
  • Unresolved noise complaints result in resident fines rather than enforcement of neighbor rules
  • Management has offered renewal rates higher than comparable market apartments, then listed the same unit at lower prices

What reviews say by service

Pet-Friendly Apartments
Pet-friendly on paper, but dog waste left around grounds not cleaned properly, per resident complaint

How it compares

  • Rated 3.9 against a 4.06 average across the 42 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How we scored this

How We Score
Star rating 28
Review volume 92
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
80
4
12
3
7
2
5
1
25

Contact

Address
6804 Henneman Way, McKinney, TX 75070
Open in Google Maps

Last verified 2026-07-21

Opening hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
13:00-17:00

As listed on Google.

From their website

Services listed
Pet-friendly apartments1 & 2 bedroom apartmentsVirtual toursLeasing services
Published prices
Pet Deposit
$300.00 Per Pet
Non-Refundable Pet Fee
$350.00 Per Pet
Monthly Pet Rent
$25.00 Per Pet

As published by the business on its own website; not independently verified.

Enquire about Cole Park Apartments

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Common questions

How much extra do I pay if I have a pet?
Pet deposit is $300 per pet, non-refundable pet fee is $350 per pet, and monthly pet rent is $25 per pet, according to their website.
How quickly does maintenance respond?
Multiple residents report maintenance resolves issues within hours to same-day when called.
What happens if my car gets towed from the parking lot?
Review evidence suggests management treats towing as a third-party issue and directs residents to contact the towing company directly; some residents report it happens without warning if they park in public spaces without renting a designated spot.

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Last updated 2026-07-21