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Luxia Craig Ranch Apartments

Updated 2026-07-21 · 664 reviewed · 49 listed · Scored from 457 Google reviews · How we rank ›

4.0(457) 73 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Low-Income HousingFurnished & Corporate ApartmentsPet-Friendly ApartmentsGated & Secure Communities
Luxia Craig Ranch Apartments
Services
Luxury High-Rise Apartments, Affordable & Low-Income Housing, Furnished & Corporate Apartments
Reviews
457

What recent reviews say

Staff members like Teneshia, Jacqueline, Sally, and Valentina earn repeated five-star mentions for their professionalism, attention, and genuine care during tours and move-ins. Residents praise the complex's aesthetics and amenities, and many credit specific leasing agents with tipping the decision to sign.

Two reviews flag serious problems. One resident faced move-in day disappointment when the apartment arrived uncleaned despite promises and assurances, with delayed acknowledgment from management. Another waited seven months for a refund after denial, bounced between leasing office and corporate with no resolution. These cases suggest inconsistent execution once you leave the leasing office.

Praised for
  • Staff responsiveness and warmth
  • Professional leasing team (Teneshia, Jacqueline, Sally, Valentina)
  • Beautiful apartments and amenities
  • Smooth move-in process (when handled well)
Watch-outs
  • Apartment condition on move-in day not matching promises
  • Refund processing delays and runaround
  • Poor communication and follow-through from some staff
responsive-managementfriendly-staffwell-maintainedamenities-quality
Best for: Renters prioritizing a welcoming leasing experience and attractive amenities.
Think twice if: Verify move-in condition and follow through on promises in writing; refund and administrative issues may take months to resolve.

Strengths

  • Standout leasing staff (Teneshia, Jacqueline, Sally, Valentina)
  • Resort-style amenities and attractive grounds
  • Strong tour experience and customer care

Worth knowing

  • Named leasing staff praised: Teneshia, Jacqueline, Sally, Valentina, Alex (Community Manager)
  • Move-in day cleanliness and preparation did not match promises in at least one case
  • Refund processing took seven months with runaround between leasing office and corporate
  • Community Manager Alex responded to concerns by reviewing photos and videos

What reviews say by service

Pet-Friendly Apartments
Website lists pet-friendly spaces; no review text speaks directly to pet policies or experience.
Furnished & Corporate Apartments
Website lists business center and clubhouse; no review text addresses furnished units or corporate stays.

How it compares

  • Rated 4 against a 4.06 average across the 42 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
319
4
24
3
14
2
14
1
86

Contact

Address
7830 Van Tuyl Pkwy, McKinney, TX 75070
Open in Google Maps

Last verified 2026-07-21

Opening hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From their website

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsResort-style poolFitness centerSpin roomBusiness centerClubhouse

As published by the business on its own website; not independently verified.

Enquire about Luxia Craig Ranch Apartments

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Common questions

Do these apartments allow pets?
Their website lists pet-friendly spaces as an amenity, though reviews do not detail pet policies or restrictions.
What amenities are available?
The complex offers a resort-style pool, fitness center, spin room, business center, clubhouse, fire pit, and poolside kitchen with cabanas.

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Last updated 2026-07-21