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McKinney Square Apartments

Updated 2026-07-21 · 664 reviewed · 49 listed · Scored from 503 Google reviews · How we rank ›

4.1(503) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise ApartmentsAffordable & Low-Income HousingStudent HousingPet-Friendly ApartmentsGated & Secure Communities
McKinney Square Apartments
Services
Luxury High-Rise Apartments, Affordable & Low-Income Housing, Student Housing
Reviews
503

What recent reviews say

The apartments themselves draw consistent praise for their finishes and layout, and staff like Jessica and Aaron earn high marks for genuine helpfulness. The complex changed management in June, and since then residents report slow maintenance responses, significant deposit disputes, and surprise charges after move-out that have led to collection calls. Communication from the office is spotty, and some leasing staff have been dismissive or rude.

Service quality now hinges largely on which staff member you encounter. Positive experiences cluster around named individuals (Jessica, Aaron, Taylor), while complaints focus on the new management's approach to money and their failure to keep pace with resident requests. The gap between five-star and one-star reviews suggests the business still has appeal in its physical design but has lost trust on the operational side.

Recent shift: Clear negative shift after new management took over in June. Reviews before June note the previous leasing agency as better; recent reviews (past 2 months) cite slow maintenance, deposit disputes, and attitude issues as new patterns.

Praised for
  • friendly and helpful staff like Jessica and Aaron
  • well-designed interiors with quality finishes
  • professional application process when functioning well
  • responsive maintenance available at times
Watch-outs
  • new management company (since June) unreliable on deposits and hidden fees
  • slow and unresponsive maintenance requests
  • poor phone communication and office availability
  • inconsistent customer service and unprofessional staff conduct
responsive-managementpoor-communicationwell-maintainedfriendly-staffrude-staffunresponsive-office
Best for: Renters who prioritize apartment design and amenities and can navigate management transitions with patience and documentation.
Think twice if: Management change in June has led to deposit disputes and slow maintenance. Get every charge and agreement in writing before signing.

Strengths

  • high-end interior finishes (granite, Energy Star appliances, 9-10 foot ceilings)
  • strong amenities (fitness center, multiple pools, outdoor kitchen)
  • select staff members deliver genuine customer care

Worth knowing

  • New management company took over June; this marks a clear operational shift in reviews
  • Named staff: Jessica (administration/early termination, leasing tours), Aaron/Aaron Williams (customer service, maintenance help, tours), Taylor (leasing tours), Jamal (reported unprofessional conduct), Aren (application processing, reported rudeness)
  • Common complaint: unexpected charges after move-out; one resident reported $4000+ in fees and later collection calls
  • Previous management noted as better by longer-term residents
  • One review mentions blood on stairway wall with no camera, slow cleaning (week to clean), and ripped-out flooring done carelessly
  • Pre-move conditions: one resident toured a unit with heavy cigarette smell from previous occupants and yellow/white floors, was offered transfer only at $700 extra

What reviews say by service

Luxury High-Rise Apartments
Interiors and amenities deliver luxury feel, but building maintenance (broken railings, ripped doors, unclean transition between tenants, slow repairs) undercut the standard.
Pet-Friendly Apartments
Pet pricing listed on website; no review text speaks specifically to pet policy or pet owner experience.
Student Housing
No review text addresses student housing specifically.
Affordable & Low-Income Housing
Pricing ($1098–$1198/mo for 1BR) is entry-level but not explicitly discussed in reviews as affordable-focused.
Gated & Secure Communities
One review mentions missing cameras in common areas (stairway) and ripped-out doors as security gaps.

How it compares

  • Rated 4.1 against a 4.06 average across the 42 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
354
4
32
3
7
2
17
1
93

Contact

Address
6600 McKinney Ranch Pkwy, McKinney, TX 75070
Open in Google Maps

Last verified 2026-07-21

Opening hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From their website

Services listed
1 bedroom apartments2 bedroom apartments9-10 foot ceilingsgourmet kitchens with islandsblack granite countertopsEnergy Star applianceswood-style plank flooring24/7 fitness center with free weights
Published prices
A1 1 bedroom apartment (12 months)
$1098.00/mo
A2 1 bedroom apartment (12 months)
$1139.00/mo
A3 1 bedroom apartment (12 months)
$1183.00/mo
A4 1 bedroom apartment (12 months)
$1198.00/mo
Single car garage
$150.00/month
Double car garage
$250.00/month

Credentials claimed:Green Globes Certified Property, Frisco Independent School District

As published by the business on its own website; not independently verified.

Enquire about McKinney Square Apartments

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Common questions

What are the move-in costs?
Their website lists 1-bedroom apartments from $1098–$1198 per month, plus a one-time $300 pet fee. Single car garage is $150/month, double is $250/month. Multiple recent reviews report unexpected additional charges after move-out.
Do they allow pets?
Yes. Their website charges a one-time $300 pet fee and $25/month pet rent. No recent reviews detail the pet policy or experience.
How long does the application process take?
Their website claims a response within 2–3 days. Recent reviews are split: one reports excellent, quick processing; another reports being told 2–3 days but waiting 10 days, then told to reapply without refund of the $150 application fee.

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Last updated 2026-07-21