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McKinney Village Apartments

Updated 2026-07-21 · 664 reviewed · 49 listed · Scored from 317 Google reviews · How we rank ›

4.3(317) 72 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Low-Income HousingStudent HousingPet-Friendly ApartmentsGated & Secure Communities
McKinney Village Apartments
Services
Luxury High-Rise Apartments, Affordable & Low-Income Housing, Student Housing
Reviews
317

What recent reviews say

Sandra, Jasmine, and Willie are the backbone of this complex, with tenants repeatedly praising their attentiveness and genuine care. However, a recent management transition has left some residents frustrated with sluggish responses to urgent repairs, thin walls transmitting neighbor noise, and pest issues that linger despite treatment.

The apartments themselves are spacious with quality appliances and a quiet location that appeals to families and pet owners. Sound insulation remains a serious drawback, especially for those working from home. Pest control remains inconsistent, and some departing tenants report surprise charges at move-out.

Praised for
  • Staff go out of their way to help tenants
  • Friendly, responsive maintenance (especially Willie)
  • Well-designed units with good appliances and space
  • Pet-friendly community and dog park
  • Quiet, peaceful neighborhood
Watch-outs
  • Poor sound insulation and neighbor noise
  • Slow or inadequate maintenance response after management change
  • Pest problems not fully resolved
  • Dim lighting in units
  • Hidden move-out fees
  • Inconsistent leasing office service
responsive-managementfriendly-staffnoisy-neighborspest-problemsthin-wallsquick-maintenanceslow-maintenancevalue-for-money
Best for: Pet owners and families seeking a quiet, well-designed community where attentive staff matter more than cutting-edge amenities.
Think twice if: Sound insulation is poor, pest control effectiveness varies, and management changes have slowed maintenance response times.

Strengths

  • Staff and maintenance team highly attentive and caring
  • Spacious units with quality appliances and modern finishes
  • Pet-friendly with dog park and community gardens

Worth knowing

  • Sandra (Property Manager) consistently praised for going above and beyond, especially with disabled residents and complex applications
  • Willie (Lead Maintenance Technician) highly rated for friendly demeanor and timely repairs
  • Jasmine and Amy (Leasing staff) noted for helpfulness, though service can be inconsistent
  • Pest control contracted to EnviroSmart; residents report German and American roaches persisting despite monthly treatments
  • Recent management change has resulted in slower maintenance response, including A/C delays of 1.5+ weeks
  • Parking policy recently updated in response to tenant feedback
  • Building 2 elevator experienced multi-week outage
  • Elevator repairs, A/C repairs require corporate approval causing delays

What reviews say by service

Pet-Friendly Apartments
Residents love the off-leash dog park and friendly pet-owning community; service dogs well-received.
Gated & Secure Communities
Property described as safe; gate codes and delivery access initially unclear to new residents but staff clarify on request.

How it compares

  • Rated 4.3 against a 4.06 average across the 42 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
233
4
27
3
9
2
6
1
42

Contact

Address
201 McKinney Village Pkwy, McKinney, TX 75069

Last verified 2026-07-21

Opening hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:30-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsPet-friendly apartmentsNEST thermostatsGourmet kitchens with stainless steel appliancesWood-style flooringGarden tubs

Credentials claimed:Equal Housing Opportunity, Pet Friendly

As published by the business on its own website; not independently verified.

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Common questions

Is the pool always open?
No. A one-and-a-half-month closure occurred due to a delayed certificate of occupancy transfer; maintenance and closure schedules should be confirmed with the office.
How is pest control handled if I see roaches or ants?
Report to the office; EnviroSmart is contracted for treatment. Weekly treatment can be arranged, though residents note that quantity of visits matters less than quality of application (gel baits and thorough inspection).
How responsive is maintenance to urgent repairs like A/C?
Response time varies. Named technician Willie is praised for timeliness, but A/C and equipment repairs may require corporate approval, causing multi-week delays in urgent conditions.

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Last updated 2026-07-21