Five-star reviews praise Nancy and Seylyn for smooth leasing and call responsiveness. A year of five-star reviews centered on the office team gave way to escalating one-star complaints beginning in mid-2024, citing crime, filth, pests, and lax maintenance. Reviewers with longer tenure describe a complex that started well but deteriorated sharply as tenant conduct worsened and management lost control over grounds and enforcement.
Recent one-star writers report shootings in the parking lot, hallways used as toilets, uncollected trash, roach and water bug infestations, and the gym functioning as an unsupervised youth hangout. A two-year resident noted Nancy no longer returns messages reliably. Maintenance staff imbalance emerged as a theme: Jorge praised for emergency response, Tyrone criticized for evasion and incomplete work. The $10 app-only rent payment fee angered fixed-income tenants.
Recent shift: A dramatic decline in sentiment began mid-2024. Positive five-star reviews dominated through early 2024 and centered on leasing staff; one-star complaints began accumulating in May 2024 (one reviewer's date-stamped oil-spill issue) and escalated through recent weeks, with serious allegations of crime, filth, pest infestations, and management breakdown.
Last verified 2026-07-21
As listed on Google.
As published by the business on its own website; not independently verified.
New apartments with a welcoming vibe and attentive staff who smooth the move-in journey. A few residents hit cleanliness snags on arrival, but management listens and fixes things; parking guest rules are tight enough to warrant attention before signing.
Most residents report feeling at home in a safe, affordable setting with kind staff and access to amenities like on-site laundry and a community room. Some concerns about staff professionalism and conflicting information on whether younger adults with disabilities are welcome.
Staff stars like Annie, Irene, and Toni earn glowing praise for leasing help and responsiveness during move-in, and recent upgrades to maintenance earned five-star marks. Yet the property splits starkly: half of renters report quick fixes and nice grounds, while the other half describe months-long repair delays (one fridge took 10 months), hidden fees of $300–$400 beyond quoted rent, roaches and ant problems, overflowing dumpsters, packed parking, and unpaid damage notices sent to collections without warning. The honest trade-off is people versus place. Good staff make the process feel easy; the physical plant and billing practices do not. Community events are a draw for engaged residents. Long-term renters who value helpful management relationships stay happy. Those who depend on timely fixes or budget-conscious parking find themselves frustrated within months.
Last updated 2026-07-21