Until late 2022, residents praised Regency Park as clean, modern, and welcoming, with staff member Grace earning consistent recognition for friendliness and efficiency. Since Asset Living took over management, satisfaction has collapsed: residents report AC failures left unresolved for months, persistent pest problems, overflowing dumpsters, and management's inability to address the deterioration. The shift between original management and Asset Living represents a sharp divide in the living experience.
Early tenants found the newer complex (built 2021) spacious and quiet, with reliable amenities like the fitness center and pool. Recent residents describe the same community as neglected, with cameras removed from public areas, emergency maintenance that doesn't respond, and a culture of blame toward residents over accountability for upkeep. One family reported being falsely accused of not cleaning up after their dog despite no evidence.
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As published by the business on its own website; not independently verified.
Most residents report feeling at home in a safe, affordable setting with kind staff and access to amenities like on-site laundry and a community room. Some concerns about staff professionalism and conflicting information on whether younger adults with disabilities are welcome.
New apartments with a welcoming vibe and attentive staff who smooth the move-in journey. A few residents hit cleanliness snags on arrival, but management listens and fixes things; parking guest rules are tight enough to warrant attention before signing.
Staff stars like Annie, Irene, and Toni earn glowing praise for leasing help and responsiveness during move-in, and recent upgrades to maintenance earned five-star marks. Yet the property splits starkly: half of renters report quick fixes and nice grounds, while the other half describe months-long repair delays (one fridge took 10 months), hidden fees of $300–$400 beyond quoted rent, roaches and ant problems, overflowing dumpsters, packed parking, and unpaid damage notices sent to collections without warning. The honest trade-off is people versus place. Good staff make the process feel easy; the physical plant and billing practices do not. Community events are a draw for engaged residents. Long-term renters who value helpful management relationships stay happy. Those who depend on timely fixes or budget-conscious parking find themselves frustrated within months.
Last updated 2026-07-21