Stonegate receives sharply divided reviews: half rate it five stars, but nearly a third give one star. Overwhelming complaints centre on rat and roach infestations, black mold, water damage, and repair delays lasting weeks or months. One five-star reviewer praised fast maintenance response, yet multiple residents report ignored requests and poor follow-through. Management named as unhelpful or dismissive when contacted about serious issues.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: One recent one-star review from four days ago echoes the same pest, mold, and unresponsive management pattern, indicating the issues are ongoing, not resolved.
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
New apartments with a welcoming vibe and attentive staff who smooth the move-in journey. A few residents hit cleanliness snags on arrival, but management listens and fixes things; parking guest rules are tight enough to warrant attention before signing.
Staff stars like Annie, Irene, and Toni earn glowing praise for leasing help and responsiveness during move-in, and recent upgrades to maintenance earned five-star marks. Yet the property splits starkly: half of renters report quick fixes and nice grounds, while the other half describe months-long repair delays (one fridge took 10 months), hidden fees of $300–$400 beyond quoted rent, roaches and ant problems, overflowing dumpsters, packed parking, and unpaid damage notices sent to collections without warning. The honest trade-off is people versus place. Good staff make the process feel easy; the physical plant and billing practices do not. Community events are a draw for engaged residents. Long-term renters who value helpful management relationships stay happy. Those who depend on timely fixes or budget-conscious parking find themselves frustrated within months.
Aura Bella attracts praise for its new construction, upscale finishes, and standout leasing staff-particularly Dominique and Alex-who handle long-distance moves and complex applications with care and follow-up. Serious cracks appear in pest management (repeated ant infestations unaddressed) and intake process consistency, with some applicants facing poor communication and broken tour promises.
Last updated 2026-07-21