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The Patios of McKinney

Updated 2026-07-21 · 664 reviewed · 49 listed · Scored from 47 Google reviews · How we rank ›

4.2(47) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise ApartmentsPet-Friendly ApartmentsGated & Secure Communities
The Patios of McKinney
Services
Luxury High-Rise Apartments, Pet-Friendly Apartments, Gated & Secure Communities
Reviews
47

What recent reviews say

Most residents praise the private patios, spacious layouts, and quick maintenance response from staff like Maged and Cathy. However, several long-term tenants report severe unresponsiveness from management: maintenance requests marked complete without visits, structural leaks ignored for years, and deposit refunds delayed. Leasing staff earn consistent compliments; the office follow-through does not.

Praised for
  • responsive maintenance staff (Maged, Cathy, crew)
  • friendly leasing staff (Britney, Jessica, Claudia)
  • private patios and spacious units
  • safe community feel
Watch-outs
  • unresponsive management, missed callbacks and emails
  • maintenance requests logged as complete without work done
  • structural leaks and foundation issues unaddressed
  • deposit return delays
responsive-managementunresponsive-officefriendly-staffquick-maintenancesafe-areawell-maintained
Best for: Residents seeking private outdoor space and quick routine maintenance in a safe gated community.
Think twice if: Major structural or ongoing issues may languish unaddressed; office responsiveness to calls and emails is inconsistent.

Strengths

  • private patios and spacious layouts
  • dedicated maintenance crew responds quickly to routine requests
  • pet-friendly (cats and dogs)
  • safe gated community

Worth knowing

  • Maged Hanna (maintenance): fixed ceiling leaks, lights, sink and bathtub drains quickly
  • Cathy and maintenance crew praised for timely repair coordination
  • Britney and Jessica (leasing) noted for professionalism and attentiveness
  • Previous leasing staff (Monica) criticized for rudeness
  • Recurring issue: ceiling leaks (multiple reports over two years)
  • Structural foundation damage reported; residents note safety concerns (doors, windows unable to lock)

What reviews say by service

Pet-Friendly Apartments
Cats and dogs welcome; no complaints specific to pet policy in reviews.
Gated & Secure Communities
Residents feel safer here than elsewhere in McKinney; safe to walk to car at 3 AM.
Luxury High-Rise Apartments
Private patios and spacious interiors praised, but structural and maintenance issues undermine luxury positioning for long-term residents.

How it compares

  • Rated 4.2 against a 4.06 average across the 42 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

How We Score
Star rating 42
Review volume 73
Review recency 72
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
6
3
1
2
2
1
6

Contact

Address
1904 W White Ave, McKinney, TX 75069

Last verified 2026-07-21

Opening hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
1 to 3 bedroom apartmentsHigh Speed InternetOn-Site ManagementPet friendly (cats and dogs)Smoke free environment
Published prices
Move in Special
$699

As published by the business on its own website; not independently verified.

Enquire about The Patios of McKinney

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Common questions

Are pets allowed?
Yes, cats and dogs are pet-friendly per the website.
What is the move-in cost?
The website advertises a $699 move-in special.
How quickly does maintenance respond?
Residents report quick response times for routine repairs like leaks, lights, and drains. However, some structural or long-standing issues have gone unaddressed despite multiple requests.

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Last updated 2026-07-21