Six reviews averaging 2.2 stars paint a picture of chronic management failures. Residents report the office closed despite posted hours, termites not addressed, and sewage backup ignored. Management is described as rude, unresponsive to calls and emails, and prone to harsh enforcement.
Based on limited recent reviews, so treat this as low-confidence.
New apartments with a welcoming vibe and attentive staff who smooth the move-in journey. A few residents hit cleanliness snags on arrival, but management listens and fixes things; parking guest rules are tight enough to warrant attention before signing.
Staff stars like Annie, Irene, and Toni earn glowing praise for leasing help and responsiveness during move-in, and recent upgrades to maintenance earned five-star marks. Yet the property splits starkly: half of renters report quick fixes and nice grounds, while the other half describe months-long repair delays (one fridge took 10 months), hidden fees of $300–$400 beyond quoted rent, roaches and ant problems, overflowing dumpsters, packed parking, and unpaid damage notices sent to collections without warning. The honest trade-off is people versus place. Good staff make the process feel easy; the physical plant and billing practices do not. Community events are a draw for engaged residents. Long-term renters who value helpful management relationships stay happy. Those who depend on timely fixes or budget-conscious parking find themselves frustrated within months.
Aura Bella attracts praise for its new construction, upscale finishes, and standout leasing staff-particularly Dominique and Alex-who handle long-distance moves and complex applications with care and follow-up. Serious cracks appear in pest management (repeated ant infestations unaddressed) and intake process consistency, with some applicants facing poor communication and broken tour promises.
Last updated 2026-07-21